N · 02 · 01 · SOLUTION · LIVE DEPLOYMENT

Where every visitor
becomes a typed entity.

AI Concierge turns the entrance of your building into the agent itself. Visitors are recognized at the door, briefed on the right ambient screen, and routed to the right pod, without a receptionist having to ask the same question twice. One ontology connects every entity: visitor, room, calendar, host, audit log.

CONCIERGE · KOTRA SV LOBBY
FIG.01, Visitor Flow
LOBBY · 280 × 360 VISITOR V·441 KIOSK FACE + VOICE SCREEN · L SCREEN · R PASS · MOBILE POD-A POD-B
FIG.01, Concierge Topology ONTOLOGY-LINKED
01FLOW

Five steps. One ontology.

Every step writes to the same knowledge graph. The visitor is one entity; the calendar, the room, the host, and the audit log are typed neighbors.

01 RECOGNIZE

Identify the visitor on arrival

Privacy-first session: features hashed for the duration of the visit, no biometric storage. Works through whichever surface the entrance already has, camera, kiosk, or mobile.

02 VERIFY

Cross-check against the schedule

Calendar, a pre-registered directory, or a pre-check-in code, whichever applies. The visitor lands as one entity in the graph, not a row in a sign-in book.

03 ISSUE

Issue a digital access pass

Secure pass delivered where it makes sense, phone, email, or single-use code. Replaces paper badges for repeat visits and gates building access where needed.

04 NOTIFY

Alert the right person

The host receives visitor context (purpose, history, preferred meeting room) before the visitor reaches the floor. Routes through whichever messaging channel the team already uses.

05 ROUTE

Brief and direct, on the right surface

The nearest screen, sign, or speaker lights up with the visitor name, meeting room, and walking path. The space itself becomes the agent.

02CONNECTED

Six channels. One typed graph.

Every system in the lobby writes to and reads from the same ontology. Add a screen, a sensor, or a mobile pass, the others get smarter.

Lobby Kiosk

Face + voice + barrier-free interaction

Ambient Screens

Multiple, content-adaptive, multilingual

Calendar

Google · Outlook · company internal

Slack & Teams

Host notification with visitor context

Mobile Access Pass

QR-issued, building-aware, expiring

Visitor Directory

Multi-tenant building support · KOTRA-grade

03REACH

From one lobby to every device the building already has.

Every tier is the same ontology. Add a space, a sensor, or an existing CCTV feed, the same lattice absorbs it. No UI redesign, no replatforming, no data migration.

TIER 01 NOW · IN PRODUCTION

One space, one ontology.

A single lobby or entrance. Camera, screen, access pass, and host notifications all writing to one knowledge graph. Live today at KOTRA Silicon Valley.

  • Single-tenant entrance with on-arrival recognition
  • Calendar and team messaging integrated
  • Mobile-issued access pass
TIER 02 NEXT · MULTI-SPACE

Many spaces, same lattice.

Extend the ontology across multi-tenant buildings, multi-floor offices, and satellite branches. The same visitor stays one entity wherever they walk in.

  • Multi-tenant directory across tenants and floors
  • Sector-tagged visit logs across branches
  • Pre-check-in unified with walk-in
TIER 03 REACH · ANY DEVICE

Compose with whatever you already deployed.

Existing CCTV, IoT sensors, badge readers, signage. One ontology reasons across every device, recognize, decide, and act, without ripping anything out.

  • Composes with existing CCTV and building security
  • Sensor fusion: cameras, badges, presence, environment
  • One graph, many readers, every device reasons together
04COMPARISON

Why concierge, not just hardware.

Hardware is the visible part. The ontology underneath is what makes a building reason about who walked in, not just count them.

ASPECT
TRADITIONAL RECEPTION
AI CONCIERGE
Visitor question handling
Receptionist asks the same question again
System remembers the visitor; auto-context
Wait time
Guest waits at the front desk
Briefed and routed within seconds
Calendar accuracy
Calendar misalignment is constant
Real-time calendar reconciliation
Audit trail
Paper logs · scattered files
Bitemporal audit · queryable in real time
Multi-tenant building
Multi-tenant chaos · directory mismatch
One lobby · many tenants · one ontology
05SPEC

Compliance, integration, and the boring stuff that matters.

COMPLIANCE
ADA · CCPA · GDPR ready
BIOMETRIC
Session-only · no biometric storage
INFERENCE
Cloud or on-prem option
LANGUAGES
English · Korean · Japanese · Spanish · more on request
UPTIME SLA
99.4% measured (KOTRA SV)
LATENCY
< 200 ms face-to-greet
INTEGRATION
Slack · Teams · Google Calendar · Outlook
DEPLOYMENT
Tailored, single lobby to multi-floor
05Get Started

See the platform on your space.

Tell us about your space and what you are trying to solve. Our team will study your operation, map it to the ontology, and come back with an analysis and a tailored proposal. No fixed demo template, just a real conversation about your problem.

We'll respond within one business day. Direct line: [email protected]

Thanks. We'll respond within one business day.

Direct line: [email protected]